Orders

Minimum Order: $250

We have a $250 order minimum exclusive of freight and packing charges. Orders below that level will be accepted with a $45.00 processing charge.  At this time, we do not have on line ordering.  Please call 203-288-3851 or fax 203-288-9936 to place an order.

Please call or email us with your questions on ordering if you find they are not answered here.

Credit Card

We accept Visa, Mastercard, Discover and American Express

Open an account

We require three trade references and a bank reference.

It is most expeditious to simply fax your information to us at 203-288-9936. Be sure to include the fax numbers of your creditors so your credit application can be processed quickly.

Please note that the shipment of your order may be delayed by several days while our credit department waits for responses from your creditors. Some of your creditors will respond faster than others.

Once you have established a credit account there will be no such delays.

Customer Responsibility:

It is the customer’s responsibility to determine the suitability of a package for their intended use. Among the concerns are compatibility of the package and product, compliance with regulations for shipping hazardous materials where relevant, and durability throughout your distribution cycle. Packages that ship well palletized on trucks, may not be adequate when shipped loose via UPS, FedEx, etc.

Samples:

It is important that you, the customer, and we, the vendor, be happy with the outcome of each transaction. In an effort to this outcome, we offer samples for your evaluation. Many of these samples, but not all, are supplied at no cost to you. Time taken to be sure is time well spent.

Packing Charges:

Our prices are generally based on shipping the items as received from the manufacturer. Some items require special packing for shipment via the “small parcel” environment, glass and the larger tinplate cans are two examples. At our discretion, we charge $5.00/”UPS pack”, as needed. Glass items are only sold in full case quantities. We will break cases of most plastic and metal items for a charge of $5.00/broken case.

Returns & Credits:

Packages defective in manufacture will be replaced or your money refunded. We may ask for samples of the problem to be returned to us. Returns for any other reason will be considered on a case by case basis. No return for credit will be accepted without prior approval.  Returns are subject to a 15% restocking fee.

 

Shipping Policies:

Please see our shipping policies page for information on our specific shipping policies.

Yankee Containers
110A Republic Drive
PO Box 496
North Haven, CT 06473
Phone: (203) 288-3851
Fax: (203) 288-9936
Email: orders@yankeecontainers.com